In what currency is the order paid?
Payment currency selection is determined by the delivery location. If the local currency is unavailable, the purchase amount will be deducted in US dollars. Check the checkout page for further details.
When will the money be debited from my account?
Payment for orders made with a bank card or PayPal is processed immediately upon purchase.
What payment methods are possible?
- American Express
- Apple Pay
- Google Pay
- Meta Pay
- Diners Club
- Shop Pay
We offer the option of installment payments through the Shop Pay service in select countries.
Is the security of my data guaranteed?
Shop Pay Installments
At checkout, customers have the convenience of using Shop Pay Installments to pay for their orders in installments, whether online or in-store. Installment payment options are available for orders ranging from 50 USD to 17,500 USD.
The following installment payment choices are offered during checkout:
- Four biweekly interest-free payments for orders between 50 USD and 999.99 USD.
- Monthly payments for orders between 150 USD and 17,500 USD. Monthly installment orders carry interest rates between 10% and 36% APR, and the repayment period can span three, six, or twelve months based on the purchase amount.
If a customer requests a refund for an order that was paid using Shop Pay Installments, rest assured that the refund will be processed and sent back to you. However, it's important to note that any interest paid as part of your monthly installments is non-refundable. Please keep in mind that interest represents the cost of borrowing and is not eligible for a refund.
We would also like to inform you that the transaction fee associated with the Shop Pay Installments service will not be returned to you when a refund is issued.
When making an online payment with a card in Europe, the PSD2 directive ensures secure transactions. As part of this process, your bank may require 3D Secure authentication to verify your identity. This authentication may involve methods such as SMS, email, or TouchID.
During the checkout process, if you are in Europe, your bank may redirect you to a 3D Secure authentication page. Once the bank successfully authenticates the payment, we will confirm the purchase and redirect you back to the Bleak & Sleek order confirmation page. Additionally, you will receive an email containing information about the purchase.
To find detailed information about the 3D Secure authentication process, please refer to your bank. Ensure that your bank has your updated contact details to facilitate authentication via SMS or email.
If you encounter any issues while placing an order, please reach out to our support team via email at firstname.lastname@example.org.